For CRITICAL service events – please call following numbers to speak with a Sonus TAC engineer:
- US/EMEA TAC Toll Free: +1 888-391-3434 (+1 978-614-8589 - Direct)
- Japan TAC: 81-3-5457-8250
- Australia Toll Free: 1-800-734-998
- SEGway Signaling Systems, USP, SP2000 and NSM Emergency Customer Support: +1 613-287-0176 or +1 613-287-5379
- SPT Technical Support Phone Line: 858-627-1715
- SPT Technical Support email: firstname.lastname@example.org
If your account has been recently activated or transferred from the NET CRM portal and you have trouble logging into the system, please send an e-mail from your registered e-mail address to email@example.com for help and someone will assist you promptly.
Disclaimer: By using this system, you acknowledge that you are in compliance with your company’s data protection policy and that by sharing data you are giving Sonus explicit permission to use such data in order to provide support to Sonus products including potentially sharing data with necessary third parties.