Sonus’ WebRTC Services Solution empowers customers to take control and customize their Real-Time Communications (RTC) applications to build engagement solutions that improve the end-user’s experience and enable new business models.
The Sonus WebRTC Services Solution allows businesses to engage with their end-users in a unique and personalized manner. WebRTC can enable businesses to provide a more intimate customer experience taking advantage of the following click-to-connect feature options:
The Sonus WebRTC Services Solution’s Software Development Kit (SDK) provides the development tools needed to customize applications which best address the specific needs and pain points of end-users. In addition, the behind-the scenes infrastructure enables these applications to seamlessly connect across multiple browser-enabled end-devices (laptop, tablet, smartphone).
WebRTC has a variety of exciting use cases that can be used to improve the end-customer experience and increase profits by driving new business models. The following are a few examples: