Sonus Harmony™ is a three-tier architecture which simplifies, for large enterprises, complex UCC and SIP communications environments and application delivery with a highly secure and robust collection of carrier grade Sonus products.
Sonus Harmony enables scalable, secure delivery of SIP communications and applications across the widest range of protocols in the industry enabling rapid delivery and building of cost effective new communications services without dependence on a particular telephony application.
Sonus Session Manager, represented at the middle layer of this architecture, orchestrates all of the different elements in a SIP-based multimedia network—business collaboration tools, third-party apps, end user devices, and network hardware so that customers can more easily manage and control the increasingly complex SIP sessions of today’s communications. In a real sense, Sonus Session Manager is the glue with 99.999% reliability that holds together rich media communications by:
- Integrating multimedia applications from different sources (hosted, third-party, cloud) into a seamless conversation
- Normalizing the SIP variants between multivendor, and disparate network devices (PBXs, call center solutions, session border controllers, etc.) so that nothing gets lost in translation
- Managing sessions across a wide variety of end user devices so that employees and customers can use whatever device they want: smartphone, tablet, laptop, deskphone, etc.
- Enforcing consistent policies (e.g., authentication, billing, call routing) across the whole session for a better, smarter user experience