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Enabling SIP-Based Applications

Enabling SIP-Based Applications

Unified Communications (UC) are distinguished by an environment in which multiple modes of communication—voice, video, text, email, business applications, collaboration tools, etc.–are delivered as a unified user experience through solutions such as unified messaging (i.e., combined voicemail and email), multi-media conferencing, a companywide Web-based communications portal and personalized call routing to multiple devices (e.g., office phone, smartphone, home phone) are delivered.

The Sonus Harmony™ architecture enables scalable, secure delivery of SIP applications across the widest range of network and device types enabling rapid delivery and building of cost effective new communication services and communication enabled applications without dependence on a particular telephony application. Sonus Session Manager, represented at the middle layer of this architecture, orchestrates the various elements in a SIP-based multimedia network so that customers can more easily manage and control SIP sessions, which are the basis of today’s SI-based communication applications. Using the Sonus Composer development environment, developers are able to create new or integrate current applications to enable delivery across a heterogeneous environment.

Because unified communications consist of primarily SIP-driven sessions, the SBC has the dual function of both SIP enabler (as the SIP gateway for the network) and SIP mediator for the various applications and devices that make up the UC environment.

An SBC provides the cornerstone for SIP communications in a UC-centric network, by providing a common gateway/controller for internal and external SIP-based applications and devices. Sonus SBCs can help enterprises deploy UC solutions that feature:

  • A broad mix of voice, video and data services from both inside the network (e.g., PBX services, “homegrown” business applications, video surveillance systems) and outside (e.g., long-distance voice, hosted videoconferencing, cloud-based applications)
  • Secure communications through encryption, authentication and Voice Virtual Private Networks (Voice VPNs)
  • Seamless interoperability with a variety of SIP and non-SIP devices including IVRs, fax machines, automatic call distributors (ACDs), PBXs and peering SBCs

Applications innovation is the source of both superior customer service and improved internal business effectiveness. One of the fundamental steps in achieving application innovation is to recognize that human delays slow business processes and that this costs enterprises like yours real money. By decreasing or eliminating these human delays, enterprises can experience a significant and positive transformation by accelerating time to decision, time to revenue, time to service, time to support, time to product… and by delivering increased business agility, accuracy, service velocity and business productivity.

There was a time when enterprise communications simply meant buying a PBX system, picking a service provider and putting a phone on every desk. But then came cell phones, Voice over IP, videoconferencing, softphones, smartphones, tablets, voice-...

The way that the world communicates is changing every day: smartphones, social media, tablets, the Cloud. How do you keep up with a world in constant motion? By building a network that is scalable, flexible, reliable and adaptable. At Sonus, we...

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Customers

  • MathWorks estimates that through the automated provisioning and call routing features of the Sonus solution, the company has freed up more than 250 IT staff hours per week for more important projects.

    MathWorks is the leading developer of mathematical computing software for engineers and scientists. Founded in 1984, MathWorks employs 2800 people in 15 countries, with headquarters in Natick, Massachusetts, U.S.A.
  • The industry-leading performance and scale of Sonus' SBC 5100 allows us to maintain a competitive edge in the market while delivering exeptional customer service. 

    Smart Tel is a major player in the Singapore telecommunications industry and aims to develop its global presence with new offices in Australia, Thailand, Indonesia, Philippines, India, South Africa, the US and the UK, with cost effective, easy-to-use and scalable telephony solutions.
  • We wanted to work with an industry-leading SBC vendor and our market analysis indicated that Sonus was the clear choice for this partnership.

    (GCS) is a software company founded in 2006 by Neal Axelrad and Jay Meranchik. GCS' goal is to be the best company in the marketplace. We are privately held and have offices in New York & New Jersey USA.
  • Sonus made the deployment, integration and migration to Microsoft Lync easy. 

    We are experts in identifying and delivering flexible communication solutions that scale and adapt to your business demands, empowering your business to do more, faster and with less effort and cost.