CONTACT US

+1-855-GO-SONUS

Contact Us

Sonus Global Services maintains some of the world's most advanced IP communications networks. Every day, we support our customer's networks so that the world never stops communicating.

The conversation may start with Sonus technology, but it's Sonus people who keep it flowing smoothly. 

We offer a variety of technical support services to our customers through our Technical Assistance Center, Web-based Knowledge Center, software maintenance releases and spare parts replacement. If you are a Sonus customer who wishes to log an incident online, please fill out the  "Log Trouble Tickets" form.

Sonus Corporate Headquarters:

4 Technology Park Drive
Westford, MA 01886
U.S.A.
Tel: +1-855-GO-SONUS
 

Investor Relations:
 
Public Relations:

Technical Support:

Tel: +1-888-391-3434 (Toll-free North America)
Tel: +1-978-614-8589 (International)
Fax: +1-978-614-8609

Log Trouble Tickets:

 

Sonus EMEA Headquarters:

Edison House
Edison Road
Dorcan
Swindon
Wiltshire
SN3 5JX
Tel: +44-14-0378-8114
 

Czech Republic:

Sonus Networks sro
Kateřinská 466/40 -2nd floor
120 00, Prague 2
Czech Republic

Tel: +420-222-119-604
 

Germany:

Bratustrasse 9
64293 Darmstadt
Germany
Tel: +49-6151-786-8784
 

France:

Centre d’Affaires Mermoz 
293-295, Boulevard Saint-Denis 
92400 COURBEVOIE 
France
Tel: +33-1-84-02-04-56
 

Turkey:

Tel: 00-8001-4203-0993

South Africa:

Tel: 27-211-3002194

 

Spain:

Ribera del Loira, 46
28042 Madrid
Spain
Tel: +34-911-23-9188

Switzerland:

Tel: +41-31-511-8613

Italy:

Tel:  +39-069-480-4780

United Arab Emirates:

Dubai Media City
Al-Shatha Tower
Suite 3014
Dubai, UAE
Tel: 80-00-3570-3561
 

 

Sonus APAC Headquarters:

1 Fullerton Road #02-01
One Fullerton
Singapore 049213
Singapore
Tel: +6568325589
 

Australia/New Zealand:

100 Walker St
North Sydney
2060 NSW
Australia
Tel: +61-2-8404-4140

New Zealand - Tel: +64 9 927 8848

Japan:

5th Floor, Cerulean Tower, 26-1
Sakuragaoka-cho, Shibuya-ku
Tokyo 150-8512
Japan
Tel: +81-3-5457-8200
 

Malaysia:

c/o Mega Corporate Services Sdn Bhd
Level 15-2, Faber Imperial Court
5250 Kuala Lumpar
Malaysia
Tel: +603-20929509

Kuala Lumpur - Tel: +603-20929509

 

Vietnam:

Saigon -  Tel: (84-8) 3520-7789

South Korea:

Seoul - Tel: +82-2-2190-3757
 

 

India:

Crescent - IV, 12th Floor
Prestige Shantiniketan - Business Precinct
Whitefield Road
Bangalore 560 066
India
Tel: +91-80-6789-5100

 

Thailand:

Manila - Tel: +662-7970813
 

Philipines:

Manila - Tel: +632-479-5585
 
 

 

China:

Room 337, OG Plaza, Building C 327
Tianyaoqiao Road Shanghai
China 200030
上海市天钥桥路327号C栋337室 邮编:200030
Tel: +86-(21)-2419-3102

Shanghai - Tel: +86-(21)-2080-3295
Beijing - Tel: +86-10-5634-1564
Hong Kong - Tel: +852-3960-6574
 
Taiwan:
Taipei - Tel: +886-2-2175-2224
 
 
 
 
 

Sonus CALA Headquarters:

Homero No. 1933-902
Col. Los Morales, C.P. 11510
México City, México
Distrito Federal
Tel (calls inside Mexico):
+52 55 1950 3036
Tel (calls outside Mexico) :
+1 978 614 8741

 

 

Customers

  • MathWorks estimates that through the automated provisioning and call routing features of the Sonus solution, the company has freed up more than 250 IT staff hours per week for more important projects.

    MathWorks is the leading developer of mathematical computing software for engineers and scientists. Founded in 1984, MathWorks employs 2800 people in 15 countries, with headquarters in Natick, Massachusetts, U.S.A.
  • The industry-leading performance and scale of Sonus' SBC 5100 allows us to maintain a competitive edge in the market while delivering exeptional customer service. 

    Smart Tel is a major player in the Singapore telecommunications industry and aims to develop its global presence with new offices in Australia, Thailand, Indonesia, Philippines, India, South Africa, the US and the UK, with cost effective, easy-to-use and scalable telephony solutions.
  • We wanted to work with an industry-leading SBC vendor and our market analysis indicated that Sonus was the clear choice for this partnership.

    (GCS) is a software company founded in 2006 by Neal Axelrad and Jay Meranchik. GCS' goal is to be the best company in the marketplace. We are privately held and have offices in New York & New Jersey USA.
  • Sonus made the deployment, integration and migration to Microsoft Lync easy. 

    We are experts in identifying and delivering flexible communication solutions that scale and adapt to your business demands, empowering your business to do more, faster and with less effort and cost.