Alliance Partners work jointly with Sonus to enable solutions that meet customers' unique requirements. Sonus and the partner team can undertake to verify product interoperability, offer a combination of services, and deliver a robust and innovative solution.
Alliance partners include:
Through their partnership, BroadSoft and Sonus deliver a set of integrated solutions that accelerate the deployment of hosted and Cloud-based communications services by service providers. Based on a jointly developed reference architecture centered on BroadSoft’s BroadWorks application server platform and the Sonus portfolio of Session Boarder Controllers, these solutions enable service providers to offer new SIP Trunking and Unified Communication services as they migrate from delivery of Class 4 to Class 5 services and move onto SIP Trunking 2.0. In addition to technical collaboration, the two companies align sales, marketing and support activities
BroadSoft powers many of today’s most innovative Unified Communications solutions available in the market. Its UC-One platform combines an intuitive user experience, with mobile-ready services, an open platform and market-ready packages and promotions making it possible for mobile, fixed and cable telecommunications service providers to offer comprehensive Unified Communication solutions that meet the specific needs of the market segments they serve. By enabling users to communicate the way they prefer, voice, video, web conferencing, instant messaging and more, across a variety of communication devices, laptops, smartphones, and tablets, UC-One is transforming the way businesses communicate.Broadsoft Homepage
Sonus has partnered with Juniper Networks, the industry leader in network innovation, as part of Juniper’s Technology Alliance Program to jointly deliver integrated solutions designed to simplify the way service providers deliver differentiated Cloud-based Unified Communications (UC) and video experiences to enterprises. Based on the principles of Software Defined Networks (SDN), the combined solution integrates network intelligence from the application and session layers with that from the network and control layers to empowers service providers to deliver highly differentiated video and unified communications services.
The integration of Sonus 5000 Series of Session Border Controllers (SBCs) and the Juniper
Networks® MX Series Routers and SRC Policy Engine pools intelligence from the
application/session layers of the OSI stack with the network layer, allowing service providers
to effectively deal with the surge in video and Unified Communications (UC) traffic without
resorting to the overprovisioning of networks typically required in the past.
Service providers can now more effectively monetize their network assets by delivering tiered
service offerings with SLAs with real-time precision not previously possible. These solutions will enable service providers’ deployment to accelerate deployment of tiered levels of Cloud-based services to monetize their networks.
The two companies also cooperate on sales engagements, customer implementations and support.Juniper Homepage
A Microsoft Gold Communications Partner, Sonus helps enterprises optimize Microsoft Lync voice deployments by securing Session Initiation Protocol (SIP) trunking services at the network border and providing a more seamless flow of SIP-based multi-vendor media for Unified Communications (UC) deployments. Access to UC applications such as instant messaging (IM), collaboration, conferencing and voice empowers enterprises to communicate in the most efficient and cost-effective ways – whenever and wherever.
Sonus suite of voice products are Microsoft® OOCS R2 and Lync™ 2010 qualified as well as Microsoft Lync 2013 qualified for Survivable Branch Appliance (SBA) deployments. Specifically designed to provide the enterprise-class integration, interoperability, and security with scalability required for the successful adoption of Microsoft’s UC/UM into new and existing voice and PBX environments.MS Homepage
InterCall, the world’s largest conferencing provider, offers more audio, web and video conferencing solutions for effective business communications. Our integrated web, audio and video conferencing makes web meetings, webinars, audio conferencing, online training seminars and multi-point video conferencing easier and more productive. We offer the widest variety of global solutions, through our proprietary products, as well as strategic partnerships with Cisco, IBM® and Microsoft®, to give you multiple conferencing options. By providing more product options and proven platforms, supported by more personal attention, we help you to create better connections. InterCall offers the most reliable and simplistic communication services to build stronger relationships with colleagues, partners and customers and to assist in achieving business objectives. For small, collaborative, everyday audio and web conferences to large-scale, high-profile online events, InterCall is your one-stop-shop for all communication needs.InterCall Homepage
The Aricent Group is a global innovation and technology services company that helps clients to imagine, commercialize, and evolve products and services for the connected world.
A small-business owner on a train to Glasgow has a video call with Brazilian clients, finalizing a sale. Co-workers in Milwaukee and Chengdu collaborate in real-time on a presentation for stakeholders in Mumbai. Call center staff in Houston use social media to deepen relationships with customers. Avaya makes all of it possible. How? By offering simple, streamlined and scalable business collaboration and communications solutions. Flexible. Open. Ready to work the way you do. That’s always been the focus of Avaya — tools and technologies that power intelligent, intuitive connectivity. From the helpdesk to the head office. Across borders and beyond expectations. We help our customers collaborate faster so they can make smarter decisions and ultimately build a better business. That’s The Power of We, engaged and accelerated.
As customers continue to take greater control of the service conversation, superior workforce optimization and back office software integration are essential to enabling contact center agents to deliver seamless, informed, and empowered interactions in every channel and every touch point.
Aspect’s fully-integrated solution unifies the three most important facets of modern contact center management – customer interaction management, workforce optimization, and back-office execution. We help the world’s most demanding contact centers seamlessly align their people, processes and touch points to deliver remarkable customer experiences.Aspect homepage
NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.
Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.Nice Homepage
The Unified Communication Interoperability Forum (UCI Forum) is a non-profit ecosystem of communications technology vendors with a shared goal to bring the promise of truly unified communications to life. Any hardware or software solution providers, service providers, or network operators are encouraged to join the forum. The UCI Forum’s vision is to enable interoperability of UC hardware and software across enterprises, service providers, and consumer clouds, as a means of protecting customer’s existing investments, simplifying their transition to more extended UC networks, and generating incremental business opportunity for all stakeholders in the ecosystem. Unlike existing standards organizations focused on a single media protocol, the UCI Forum aspires to cross the multiple boundaries of interoperability using existing standards rather than creating new ones. The work of the alliance may include: Publishing specifications and guidelines Defining test methodologies and certification programs Interfacing with other standards groups Liaising with regulatory governmental bodies responsible for UC.