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Customers

  • Aptel

    The Challenge:

    Migrate communications infrastructure to cost effectively deliver new services to a growing customer base.

    The Result:

    Implementing the Sonus solution effectively reduced the amount of hardware in Aptel’s network, substantially reducing cost while supporting a seamless transition from its legacy PBX platforms to a SIP-based network. Aptel is now able to cost–effectively add new service features and capacity through simple license activations on the scalable Sonus SBC5100 platform, without  any service disruption to their customers.

    Employees:
    1000-2500
    Industry:
    Media and Communications
    Website:
    Supporting Documentation:
  • EVOX Trading

    The Challenge:

    To increase market share in a rapidly evolving communications market by quickly rolling out high-quality services to new regions.

    The Result:

    Using the Sonus SBC 5200 session border controller, EVOX was able to increase its VoIP service capacity by 40% and roll out services to Africa’s fastest-growing markets across more than 20 countries.

    Employees:
    <1000
    Industry:
    Communications Service Provider
    Website:
    Supporting Documentation:
  • Fonality

    The Challenge:

    Enhance Cloud-hosted network by simplifying it through SIP trunk consolidation to accommodate rapid new UC and contact center customer growth.

    The Result:

    The Sonus SBC solution improves Fonality’s network capability to support growth and deliver cloud-based service, saving  its customers on average of 43% over legacy PBX offerings

    Employees:
    <1000
    Industry:
    Communications Service Provider
    Website:
    Supporting Documentation:
  • Fortune 100 Retailer

    The Challenge:

    This Fortune 100 Retailer needed to reduce communications costs  and consolidate its subscriber data and call routing plans that were spread out across hundreds of PBXs from different vendors.

    The Result:

    Implemented a SIP based architecture deploying Sonus SBCs and saved $500,000 in toll and PRI lease fees within the first year.  Further reduced its OpEX by eliminating hundreds of hours per week spent on provisioning and updating PBXs at each store location.

    Employees:
    >100,000
    Industry:
    Retailer
    Website:
    Supporting Documentation:
  • Fortune 50 Bank

    The Challenge:

    Minimize network equipment and IT management costs while making a smooth transition to IP-based call center technology, and manage the complexity of a geographically dispersed network that requiring signaling interworking between multitude of vendor solutions.

    The Result:

    The Bank’s deployment of the Sonus solution made the migration from TDM to IP telephony cost efficient, resulting in 60% savings in data center real estate costs, plus further savings through the elimination of carrier transcoding.   The solution provided .continuity and redundancy in the event of failed equipment, and also ensured that The Bank could handle peak call volumes and meet future goals of call center consolidation across their enterprise

    Employees:
    50,000-100,000
    Industry:
    Banking
    Website:
    Supporting Documentation:
  • Fortune 500 Airline

    The Challenge:

    Migrate their communications networks to an IP infrastructure in order to improve customer service and call quality, increase employee productivity with unified communications and reduce telecom costs.

    The Result:

    Deploying Sonus SBCs and policy management has optimized call routing, reduced  the cost of call recording and improved customer service by strengthening the quality and reliability of call center communications.

    Employees:
    50,000-100,000
    Industry:
    Airline
    Website:
    Supporting Documentation:
  • GCS

    The Challenge:

    Leading, Next Gen OSS & BSS Solution provider sought to expand its cloud-based offering to include a carrier class SBC Platform

    The Result:

    The combination of the GCS Solution with the Sonus SBC platform has revolutionized how carriers view and employ cloud based network management solutions.

    Employees:
    <1000
    Industry:
    Inter-Carrier Communications
    Website:
    Supporting Documentation:

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Customers

  • MathWorks estimates that through the automated provisioning and call routing features of the Sonus solution, the company has freed up more than 250 IT staff hours per week for more important projects.

    MathWorks is the leading developer of mathematical computing software for engineers and scientists. Founded in 1984, MathWorks employs 2800 people in 15 countries, with headquarters in Natick, Massachusetts, U.S.A.
  • The industry-leading performance and scale of Sonus' SBC 5100 allows us to maintain a competitive edge in the market while delivering exeptional customer service. 

    Smart Tel is a major player in the Singapore telecommunications industry and aims to develop its global presence with new offices in Australia, Thailand, Indonesia, Philippines, India, South Africa, the US and the UK, with cost effective, easy-to-use and scalable telephony solutions.
  • We wanted to work with an industry-leading SBC vendor and our market analysis indicated that Sonus was the clear choice for this partnership.

    (GCS) is a software company founded in 2006 by Neal Axelrad and Jay Meranchik. GCS' goal is to be the best company in the marketplace. We are privately held and have offices in New York & New Jersey USA.
  • Sonus made the deployment, integration and migration to Microsoft Lync easy. 

    We are experts in identifying and delivering flexible communication solutions that scale and adapt to your business demands, empowering your business to do more, faster and with less effort and cost.