Let Sonus engineers load, test and validate the latest software upgrades on your Sonus network elements, so your network can take advantage of the latest features like enhanced protocol transcoding and broader international support sooner. Testing and validation can be done on site or in a replicated environment in a Sonus-hosted facility, using customer-provided CDRs. Follow-on services are available for training, hardware upgrades and third-party solution upgrades.
When it comes to the future, we have you covered:
- Sonus engineers load, test and validate the latest Sonus software versions and patches on your network equipment
- Testing and validation conducted on-site by our engineers or in a replicated environment at a Sonus-hosted facility
- Call routes validated using customer-provided CDRs
- Create customized Methods of Procedure (MOPs) for each network element specific to the customer environment, including a backout MOP
- Work with customer engineers during the MOP execution or enable MOPs to be executed by the customer
- Training, hardware upgrades and third-party solution upgrades are available and quoted as additional services